Procedure Management
Built around how your clinic actually works.
Define each procedure once: sittings, default gap, appointment duration and operational rules. Mitra uses it in every booking.
Sample Clinic
Mitra assistant on WhatsApp
The problem
Each procedure has its own rhythm. When that lives in people’s heads, bookings and next sittings drift.
How Mitra solves it
A procedure master drives booking, reminders and treatment tracking. Only authorised Aivry or Admin users can change it; clinic users select and assign.
Interactive product UI
Try it.
Simulated interface with sample data.
Procedure master
Laser Treatment
Number of sittings
4
Default gap (days)
30 days
Appointment duration
30 minutes
Admin view: can add, remove, rename and configure procedures.
Who can do what
| Action | Admin | Clinic user |
|---|---|---|
| Add, remove, rename procedures | ||
| Change procedure configuration | ||
| Select a procedure | ||
| Assign to a patient | ||
| Update patient treatment information |
Clinic users can be granted explicit administrative permission. Example procedure shown for illustration.
Workflow
How it moves.
- 1Admin defines procedure
- 2Patient enquires
- 3Clinic assigns procedure
- 4Booking uses configuration
Capabilities
What you get.
- Procedure name, sittings, gap and duration
- Operational rules per procedure
- Admin-only add, remove, rename and configuration
- Clinic users assign procedures to patients
- Clinic users update patient treatment information
- One master used across booking and reminders
Healthcare use case
An aesthetic clinic defines a four-sitting laser course with a 30-day gap. Every booking and reminder follows it.
Related features
Works with the rest of the loop.
FAQ
Questions on this feature.
Not by default. Only authorised Aivry or Admin users modify the master, unless explicit administrative permission is granted.
No. Mitra captures what the patient asks about. Recommendations come from your clinicians.
See Mitra run on your clinic’s workflow.
A 30-minute walkthrough using your procedures, your doctors and your patient journey.