Mitra for Hospitals
One front door for every department.
Mitra takes the enquiries that flood hospital helplines, routes them to the right desk and keeps one record per patient.
Sample Clinic
Mitra assistant on WhatsApp
What gets lost today
Helplines and shared numbers carry every department’s questions. Routing depends on whoever picks up.
The hospitals journey
Adapted to how this care actually runs.
Step 1
Enquiry
Patient asks about a department or doctor on WhatsApp
Departments, doctors and rules are configured per hospital.
Workflows included
Set up for your kind of visit.
Example workflows shown for illustration. Your clinic defines its own procedure master.
Outpatient consultation
Diagnostic appointment request
Follow-up visit
Rescheduling
Also for
Other care settings.
FAQ
Common questions.
No. Mitra is designed for patient communication and operational workflows, not diagnosis or medical advice. Clinical questions are escalated to the clinic team.
No. Mitra takes repetitive conversations and coordination off your team so they can spend more time with patients. Staff can take over any conversation.
Yes. Patients message your clinic on WhatsApp. Mitra connects to approved WhatsApp Business infrastructure during onboarding.
See Mitra run on your clinic’s workflow.
A 30-minute walkthrough using your procedures, your doctors and your patient journey.