Who may use the service?
Business representatives must have authority to act for their organisation and provide accurate information. Customers need the rights, permissions and consents required for submitted data and connected systems.
What are the limits of AI assistance?
AI output may be incorrect or incomplete and requires appropriate review. Healthcare communication systems do not replace qualified professionals, independent clinical judgment or emergency services.
What remains the customer’s responsibility?
Customers are responsible for approved knowledge, lawful patient communications, messaging opt-ins, platform requirements and safe integrations. Automation should not bypass approvals or remove necessary human oversight.
Where are commercial terms defined?
Review the full company terms together with the applicable order, customer agreement and statement of work. Fees, service scope, cancellation and third-party costs must be confirmed for the actual deployment, not inferred from this preview.