Follow-ups & Reminders
Follow-up shouldn’t depend on someone’s memory.
Configure when patients are contacted after treatment. Mitra sends the message, reads the reply and creates the next action.
Sample Clinic
Mitra assistant on WhatsApp
The problem
Follow-ups happen when someone has time. Patients who needed a nudge quietly disappear.
How Mitra solves it
Mitra waits the configured period, contacts the patient within your communication rules and turns the response into an appointment or a team task.
Interactive product UI
Try it.
Simulated interface with sample data.
All messaging follows the communication rules your clinic configures.
Sample Clinic
Mitra assistant on WhatsApp
Workflow
How it moves.
- 1Treatment completed
- 2Wait configured period
- 3Follow-up reminder
- 4Patient contacted
- 5Patient responds
- 6Action created
Capabilities
What you get.
- Follow-up after treatment completion
- Configurable wait periods
- Missed appointment follow-up
- Rescheduling reminders
- Patient reply creates an action
- Messaging within configured communication rules
Healthcare use case
A patient misses a consultation. Mitra asks if she would like to reschedule and, on a yes, creates the request for reception.
Related features
Works with the rest of the loop.
FAQ
Questions on this feature.
Yes. Messages and timing follow communication rules your clinic configures.
It is escalated to your clinic team. Mitra does not respond to clinical questions.
See Mitra run on your clinic’s workflow.
A 30-minute walkthrough using your procedures, your doctors and your patient journey.