Appointment Management
From enquiry to confirmed appointment.
Every request lands with the patient, procedure, preferred day and status already filled in. Your team confirms. Mitra tells the patient.
Sample Clinic
Mitra assistant on WhatsApp
The problem
Appointments are booked by phone, chat and walk-in, then copied into a register. Gaps and double entries are common.
How Mitra solves it
Mitra collects the requirements for each procedure, checks the availability you have configured, and creates a tracked appointment request for confirmation.
Interactive product UI
Try it.
Simulated interface with sample data.
| Patient | Procedure | Date | Time | Sittings | Current | Gap | Status | Doctor confirmation | |
|---|---|---|---|---|---|---|---|---|---|
| Rohit Deshpande | +91 98XXX XX214 | Root canal sitting | Mon, 14 Oct | 09:30 AM | 3 | 2 | 14 days | Confirmed | Confirmed |
| Ananya Rao | +91 97XXX XX880 | Laser Treatment | Tue, 15 Oct | 10:30 AM | 4 | 2 | 30 days | Confirmed | Confirmed |
| Kavya Iyer | +91 99XXX XX302 | Consultation | Tue, 15 Oct | 12:00 PM | 1 | 1 | - | Awaiting confirmation | Pending |
| Imran Qureshi | +91 98XXX XX771 | Cleaning | Wed, 16 Oct | 11:00 AM | 1 | 1 | - | Appointment requested | Pending |
| Meera Nair | +91 96XXX XX095 | Laser Treatment | Wed, 16 Oct | 04:30 PM | 4 | 3 | 30 days | Rescheduled | Confirmed |
| Sandeep Bhatia | +91 98XXX XX640 | Orthodontic visit | Thu, 17 Oct | 10:00 AM | 12 | 5 | 28 days | Follow-up required | Confirmed |
| Farah Siddiqui | +91 97XXX XX118 | Consultation | Fri, 18 Oct | 03:00 PM | 1 | 1 | - | New enquiry | Not yet requested |
| Vikram Joshi | +91 99XXX XX523 | Cleaning | Fri, 18 Oct | 05:00 PM | 1 | 1 | - | Cancelled | Cancelled |
Mon 14
09:30 AM
Rohit Deshpande
Root canal sitting
Dr. Menon
Sitting 2 / 3
Tue 15
10:30 AM
Ananya Rao
Laser Treatment
Dr. Sharma
Sitting 2 / 4
12:00 PM
Kavya Iyer
Consultation
Dr. Sharma
Sitting 1 / 1
Wed 16
11:00 AM
Imran Qureshi
Cleaning
Dr. Menon
Sitting 1 / 1
04:30 PM
Meera Nair
Laser Treatment
Dr. Sharma
Sitting 3 / 4
Thu 17
10:00 AM
Sandeep Bhatia
Orthodontic visit
Dr. Menon
Sitting 5 / 12
Fri 18
03:00 PM
Farah Siddiqui
Consultation
Dr. Sharma
Sitting 1 / 1
05:00 PM
Vikram Joshi
Cleaning
Dr. Menon
Sitting 1 / 1
Mon 14
09:30 AM
Rohit Deshpande
Root canal sitting
Dr. Menon
Sitting 2 / 3
Tue 15
10:30 AM
Ananya Rao
Laser Treatment
Dr. Sharma
Sitting 2 / 4
12:00 PM
Kavya Iyer
Consultation
Dr. Sharma
Sitting 1 / 1
Wed 16
11:00 AM
Imran Qureshi
Cleaning
Dr. Menon
Sitting 1 / 1
04:30 PM
Meera Nair
Laser Treatment
Dr. Sharma
Sitting 3 / 4
Thu 17
10:00 AM
Sandeep Bhatia
Orthodontic visit
Dr. Menon
Sitting 5 / 12
Fri 18
03:00 PM
Farah Siddiqui
Consultation
Dr. Sharma
Sitting 1 / 1
05:00 PM
Vikram Joshi
Cleaning
Dr. Menon
Sitting 1 / 1
Workflow
How it moves.
- 1New enquiry
- 2Appointment requested
- 3Awaiting confirmation
- 4Confirmed
- 5Completed
Capabilities
What you get.
- Appointment requests created from conversations
- Configured doctor schedules and durations
- Statuses from New enquiry to Completed
- Doctor confirmation tracking
- Reschedule and cancellation handling
- Day, week and month calendar views
Healthcare use case
A dermatology clinic gets a procedure request after hours. By morning, reception sees the request with procedure and day, confirms it, and the patient is told on WhatsApp.
Related features
Works with the rest of the loop.
FAQ
Questions on this feature.
Mitra creates requests and checks configured availability. Confirmation rules, including whether a doctor must confirm, are set by your clinic.
Yes. Rescheduled appointments keep their history and the patient is updated.
See Mitra run on your clinic’s workflow.
A 30-minute walkthrough using your procedures, your doctors and your patient journey.